Frequently Asked Questions.
If I bring my computer in for service will you keep it for a long period of time?
No! In most cases, we have your computer back in 48 hours (unless special circumstances).
Is the information on my computer safe with Ohio PC Solutions?
Yes! At Ohio PC Solutions, we backup data for re-loads, hardware replacement, etc. This means your data is safe, secure, and private.
Can I trust Ohio PC Solutions?
Again, yes! All information is kept safe, secure, and confidential. We have the latest technology to fix every problem. Satisfaction Guaranteed! If we cannot fix your computer for any reason, we'll give you all available options from the least expensive to the best (if it isn't the same).
My PC is performing slowly and many pop up windows are showing up. What is wrong and how will you fix it?
The slowness can be caused by several things. More RAM (memory) can help, but if your computer was fast at one time, it is probably not the solution. If multiple pop up windows appear often, it is most likely a virus. Make sure your virus definitions are up to date and run a scan.